TABLE OF CONTENTSABOUT THIS BOOK ...........................................................1THINGS YOU SHOULD KNOW................................ 2–9OUTSIDE CALLSMaking an Outside Call .................................................................... 10Answering an Outside Call ............................................................... 10Universal Answer ............................................................................. 10Recall/Flash ..................................................................................... 11Busy Line Queuing with Callback .................................................... 11Canceling Callback .......................................................................... 11INTERCOM CALLSCalling Other Stations ...................................................................... 12Answering Intercom Calls ................................................................ 12Answer Modes ........................................................................... 12–13Busy Station Callback ...................................................................... 13Busy Station Camp-on ..................................................................... 13Calling Your System Operator .......................................................... 13CALL PROCESSINGHolding Calls .............................................................................. 14–15Transferring Calls ....................................................................... 15–16Transfer with Camp-On .................................................................... 16Transfer to Voice Mail ....................................................................... 16Call Waiting ....................................................................................... 16Conference Calls ............................................................................. 17Forwarding Calls ........................................................................ 17–20Call Pickup ....................................................................................... 20DIALING FEATURESSpeed Dialing ................................................................................... 21Programming Personal Speed Dial Numbers ............................. 21–22One Touch Speed Dialing ................................................................. 22Last Number Redial ......................................................................... 22Save Number with Redial ................................................................. 22Chain Dialing .................................................................................... 23Automatic Redial/Retry .................................................................... 23Pulse to Tone Changeover ............................................................... 23PAGING AND MESSAGINGMaking an Internal Page ................................................................... 24Making an External Page ................................................................. 24All Page ............................................................................................ 24Meet Me Page .................................................................................. 25Call Park and Page ........................................................................... 25Messages—Set and Cancel ...................................................... 25–26Returning Messages ........................................................................ 26Programmed Messages ................................................................... 26CONVENIENCE FEATURESDo Not Disturb ................................................................................. 27One Time DND ................................................................................. 27Mute ................................................................................................. 27Background Music ........................................................................... 27Appointment Reminder/Alarm Clock ................................................ 28Door Phone Calls ....................................................................... 28–29Executive/Secretary Hotline ............................................................ 29Group Listening ................................................................................ 29Account Codes ................................................................................ 29Locking Your Keyset ......................................................................... 30Off-Hook Voice Announce .......................................................... 30–31OHVA Block ..................................................................................... 31OHVA Reject.................................................................................... 31In Group/Out of Group ..................................................................... 31