Other issueThe product smells like plastic. The plastic smell is normal and disappears over time.Audio or video cuts out intermittently. Check the cable connection and connect it again if required.Using a very hard or thick cable may corrupt audio and video files.Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, itis recommended to use right-angle cables.Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.The PIP menu is not available. The menu is enabled or disabled depending on the Source mode.When I try to change the PC resolution, a message Thedefined resolution is not supported. appears.The message The defined resolution is not supported. appears if the input source resolutionexceeds the maximum resolution of the display.To resolve the issue, change the PC resolution to a resolution supported on the display.There is no sound from the speakers in HDMI mode when aDVI-HDMI cable is connected.DVI cables do not transmit sound data.Make sure to connect the audio cable to the correct input jack to enable audio.HDMI Black Level is not functioning properly on an HDMIdevice with YCbCr output.This function is available only when a source device, such as a DVD player and STB, is connected to theproduct via an HDMI (RGB signal) cable.There is no sound in HDMI mode. Displayed picture colours may not look normal. Video or sound may not be available. This can occur ifa source device that only supports an older version of the HDMI standard is connected to the product.If these issues occur, connect an audio cable along with the HDMI cable.Some PC graphics cards may not automatically recognize HDMI signals that do not include sound. Inthis case, manually select a sound input.Sound input Screen modePC Auto PC settingsDVI PC Audio In(Stereo ports) PC settings