Samsung BD-C6900 User Manual

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Contents

0 EnglishAppendixPROBLEM SOLUTIONForgot password Press the 停止 ( ) button (on the front panel) for more than 5 secondswith no disc inside. All settings including the password will revert to thefactory settings.Don't use this unless absolutely necessary.When the factory default settings are restored, all the user data stored inthe BD data will be deleted.••If you experience other problems. Go to the contents and find the section of the user manual that contains theexplanations regarding the current problem, and follow the procedure onceagain.If the problem still cannot be solved, please contact your nearest Samsungauthorized service centre.••The picture is noisy or distorted Make sure that the disc is not dirty or scratched.Clean the disc.••No HDMI output. Check the connection between the TV and the HDMI jack of the product.Check if your TV supports 576p/480p, 720p, 1080i or 1080p HDMI inputresolution.••Abnormal HDMI output screen. If random noise appears on the screen, it means that TV does not supportHDCP (High-bandwidth Digital Content Protection).•PC Share Manager functionI can see folders shared through the PCShare Manager, but I cannot see the files.Since Share Manager shows only Image, Music and Movie files, files thatdo not correspond to these categories are not be displayed.•AllShare functionVideo is played intermittently. Check if the network is stable.Check if the network cable is properly connected and if the network is notoverloaded.Wireless connection between the server and the product is unstable.Check the connection.•••AllShare connection between TV and PC isunstable.IP addresses under the same sub-network should be unique, otherwise IPcollision can occur as a result.Check if you have a firewall enabled.If so, disable the firewall function.••