Samsung BD-C6500 User Manual

Contents

English 108 AppendixPROBLEM SOLUTIONForgot password Press the STOP ( ) button (on front panel) for more than 5 seconds withno disc inside. All settings including the password will revert to the factorysettings.Don’t use this unless absolutely necessary.When the factory default settings are restored, all the user data stored inthe BD data will be deleted.••If you experience other problems. Go to the contents and find the section of the user manual that contains theexplanations regarding the current problem, and follow the procedure onceagain.If the problem still cannot be solved, please contact your nearest Samsungauthorized service center.••The picture is noisy or distorted Make sure that the disc is not dirty or scratched.Clean the disc.••No HDMI output. Check the connection between the TV and the HDMI jack of the player.Check if your TV supports 480p, 720p, 1080i, 1080p HDMI input resolution.••Abnormal HDMI output screen. If random noise appears on the screen, it means that TV does not supportHDCP (High-bandwidth Digital Content Protection).•PC Share Manager functionI can see folders shared through the PCShare Manager, but I cannot see the files.Since it shows only files corresponding to the Image, Music, and Moviecategories, files that do not correspond to these categories may not bedisplayed.•AllShare functionVideo is played intermittently. Check if the network is stable.Check if the network cable is properly connected and if the network is notoverloaded.Wireless connection between the server and the player is unstable.Check the connection.•••AllShare connection between TV and PC isunstable.IP address under the same subnetwork should be unique, otherwise IPcollision can results in such a phenomenon.Check if you have a firewall enabled.If so, disable the firewall function.••