Other Information◀ ▶English❑ TroubleshootingIf your TV seems to have a problem, first review this list of issues and solutions. If noneof these troubleshooting tips apply, please visit “www. samsung.com,” and then clickon Support, or contact the Samsung call center.Issues Solutions and ExplanationsPicture Quality First, perform the Picture Test and to see if your TV is properly displaying thetest image.• Go to MENU - Support - Self Diagnosis - Picture TestIf the test image is properly displayed, the poor picture may be caused by thesource or signal.The TV image does notlook as good as it did inthe store.• Store displays are all tuned to digital, HD (high definition) channels.• If you have an analog cable/set top box, upgrade to a digital set top box.Use HDMI or Component cables to deliver HD (high definition) picture quality.• Cable/Satellite subscribers: Try HD channels from the channel line up.• Air/Cable Antenna connection: Try HD channels after performing an Autoprogram.N Many HD channels are up scaled from SD (Standard Definition) contents.Look for a channel that is broadcasting true HD content.• Adjust the Cable/Sat box video output resolution to 1080i or 720p.