ENG-85R E F E R E N C EForgot passwordThe screen isblockedIf you experienceother problems.• Press the / button for more than 5 seconds with no disc inthe unit. All settings will revert to the factory settings.• From a cold start with no disc in unit, press the / buttonsimultaneously on the front panel for 5 seconds. All settingsincluding the password will revert to the factory settings. Don'tuse this unless absolutely necessary.• Go to the contents and find the section of the instruction bookthat contains the explanations regarding the current problem, andfollow the procedure once again.• If the problem still cannot be solved, please contact your nearestauthorized service center.• Make sure that the disc is not dirty or scratched.• Clean the disc.ActionProblem PageThe picture isnoisy or distorted-P63-65Identifying VCR ProblemsNo powerYou cannot inserta video cassetteThe televisionprogram was notrecordedTimer recordingwas unsuccessfulNo playback pictureor the picture isdistortedYou cannot seenormal broadcastsNoise bars orstreaks on playbackWhen the II buttonis pressed duringplayback, the stillpicture has severe“noise bars” streaksVideo HeadCleaning• Check that the power plug is connected to a wall outlet.• A video cassette can only be inserted with the windowside up and the safety tab facing you.• Check the DVD-VCR antenna/cable connections.• Is the DVD-VCR tuner properly set?• Check if the safety tab is intact on the cassette.• Re-check the recording start/stop time settings.• If there was a power failure or interruption during timerrecording, the recording will have been cancelled.• Check to see if you are using a prerecorded tape.• Check the tuner or external setting. It should be on tuner.• Check the TV or VCR antenna connections.• Press the TRK buttons to minimize this effect.• A still picture may have “noise bars”, depending on thecondition of the tape. Press the TRK buttons during slowmotion to minimize this effect.• If poor pictures appear on a variety of cassettes, the videoheads may need cleaning. This is not a common problemand unless it appears, the heads should not be cleaned.When cleaning the video heads, read all instructionsprovided with the head cleaning cassette. Incorrect headcleaning can permanently damage the video heads.ActionProblem Page-P66-P82-83P78-P69--