www.saltillo.com Page 73WarrantySaltillo warrants the NOVA chat 5 device to be free from defect inmaterial and workmanship under normal use for a period of one yearfrom date of purchase. Saltillo Corporation considers bending of theunit, submerging into liquid of any kind or any breaks or cracks in theLCD screen to be misuse but will consider a onetime replacement oftouchscreen/display per warranty period.If a replacement is necessary, the replacement device may be a new orre-conditioned device of equal or comparable value to your product.Extended warranties are available by contacting Saltillo Corporation at1-800-382-8622.All warranty service should be arranged through Saltillo Corporationprior to sending a system back. Please call the company at 1-800-382-8622 or e-mail at service@saltillo.com to obtain a Return Authorizationprior to sending it to Saltillo.Shipping address (USA customers): Saltillo CorporationAttn: (Insert RA # here)2143 Township Road 112Millersburg, OH 44654Non-USA: contact your local distributor for repair details.