33GUARANTEEOur goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to areplacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failuredoes not amount to a major failure.TERMS AND CONDITIONS FOR AUSTRALIA AND NEW Z EALANDIn order to apply the guarantee, you should contact the SAGEMCOM Helpdesk or the retailer where you purchasedthe equipment. Proof of purchase will be required in either case.Please make sure that you use your equipment only for the purpose for which it was designed and under normal usageconditions.SAGEMCOM do not accept any liability for the equipment if used outside the frame of its original designed purpose orany consequence that may arise from this usage.Should any malfunction arise, the SAGEMCOM Helpdesk or your retailer will advise you how to proceed.Sagemcom Help Desk Telephone: 1300 407 500A) General Guarantee conditionsSAGEMCOM undertakes to remedy by repair or exchange at its own convenience, free of charge for labour andreplacement parts, any defects in the equipment during the guarantee period of 12 (twelve) months or 3 (three) monthsfor accessories, from the date of original invoice of the Equipment, where those defects are a result of faultyworkmanship.Unless the customer has concluded with SAGEMCOM a maintenance contract in respect of the equipment whichspecifically provides for repairs to be carried out at the customer`s premises, the repairs will not be carried out on theequipment at the customer premises.The customer must however return the defective equipment at his/her own expense, to the address supplied by theSAGEMCOM Helpdesk or by the retailer.In the case that a product needs to be sent in for a repair, it must always be accompanied by a proof of purchase (whichis not altered, written on or in any way made illegible) showing that the product is still under guarantee. In the case thatno proof of purchase is enclosed, the SAGEMCOM repair centre will use the production date as its reference forestablishing the guarantee status of the product.Apart from all legal obligatory rules, SAGEMCOM, do not give any Guarantee, either implicit or explicit which is not setforce in the present section, and can not be held responsible for any direct or indirect, material or immaterial damage,either in or out of the frame of the present guarantee.If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to an obligatory rule