Maintenance and RepairFigure 25. Remove indicated screws toflip open the hinged Pioneer 2-AT rearDeck.Figure 26. Remove indicated screws toflip open the Pioneer 2-DXE rear Deck.Factory RepairsIf, after reading this manual, you’re having hardware problems with your Pioneer orPeopleBot robot and you’re satisfied that it needs repair, contact us:support@activmedia.com(603) 924-2184 (fax)(603) 924-9100 (voice)In the body of your email or fax message, describe the problem in as much detail aspossible. Also, include your name, email and mail addresses, as well as phone and faxnumbers. Tell us when and how we can best contact you (we will assume email is thebest manner, unless otherwise notified).We will try to resolve the problem through communication. If the robot must be returnedto the factory for repair, obtain a shipping and repair authorization code and shippingdetails from us first.We are not responsible for shipping damage or loss.58