72Chapter 9 Contacting Patton for assistanceChapter contentsIntroduction ..........................................................................................................................................................73Contact information..............................................................................................................................................73Patton support headquarters in the USA .........................................................................................................73Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................73Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................73Warranty coverage ..........................................................................................................................................74Out-of-warranty service .............................................................................................................................74Returns for credit ......................................................................................................................................74Return for credit policy .............................................................................................................................74RMA numbers ................................................................................................................................................74Shipping instructions ................................................................................................................................74