• Is the LAN cable (category 5) is firmly connected tothe network connector on the mounting side of thecamera?InstallationGuide51• Are you accessing the wrong IP address?Check the connection as follows:With the Windows command prompt,> ping "IP address of the camera"When the WV-NF284 replies, the camera is function-ing normally.If not, proceed either of the following.• Restart the camera and change the IP address byusing the Panasonic IP setup software within 20minutes after the restart.• Restart the camera while holding the [INITIALSET] button on the mounting side of the camera.The camera will be initialized and the IP addresswill return to the default setting "192.168.0.10".After the camera is initialized, access the cameraand set the IP address again. (When the camerais initialized, all the settings of the camera previ-ously configured on the setup menus will be initial-ized.)• Are the set IP addresses valid?• Are both the link indicators inside the camera and thePC (right by the network connector) lit?When it is not lit, connection to a LAN may not beestablished or a network may be not working correct-ly. Check if the cables have any contact failure or ifthe wiring is correct or not. To check network estab-lishment with the link indicator inside the dome cover,set the indicator ON/OFF switch inside the camera to"ON".–48TroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is notdescribed below.ReferencepagesCause/solutionSymptomCannot access from thebrowser.InstallationGuide38