30Symptoms ChecksPicture SoundSnowy Picture Noisy Sound Aerial location, direction or connectionMultiple Image Normal Sound Aerial location, direction or connectionsInterference Noisy SoundElectrical appliancesCars, motorcyclesFluorescent lightsNormal Picture No Sound Volume levelSound mute switched on.No Picture No SoundIs the unit in “AV mode”?, Is the mains leadplugged into the socket outlet?, Is the TV unitturned On?Check Picture menu and volume.No Colour Normal Sound Colour Control set at minimum levels.Colour systemPoor or DistortedPicture Weak or No sound Retune Channel(s).Normal Picture Weak or DistortedsoundSound reception may have deteriorated.Sound system.There may be red spots,blue spots, green spots andblack spots on the screenNormal SoundThis is a characteristic of liquid crystal panelsand is not a problem. The liquid crystal panelis built with very high precision technologygiving you fine picture details. Occasionally, afew non-active pixels may appear on the screenas fixed points of red, blue, green or black.Please note this does not affect theperformance of your LCD.HDMI“VIERA Link” function does not workSwitch the TV unit on again with the equipmenton.Set “VIERA Link” to “Off”, then set to “On”again.Poor Video.(Snow noise, no picture, picture runs, etc.)HDMI cable is not connected securely. TurnOFF the power supply of the TV and connectedequipment OFF then turn on again.Check compatibility of input signal fromthe connected equipment. The connectedequipment must be EIA/CEA-861/861Bcompliant.Poor AudioChange the audio setting of the connectedequipment to L.PCMCheck the “HDMI1 input” setting in the Soundmenu.If digital sound connected has a problem, selectanalogue sound (DVI) connected.The error message appears. Please consult an Authorized Service Center.Troubleshooting