Additional Information | Troubleshooting21tVtNote●Audio settings can be made on [HDMI1 / 2 Input] in theSound Menu.●These HDMI connectors are “type A”.●These HDMI connectors are compatible with HDCP(High-Bandwidth Digital Content Protection) copyrightprotection.●Equipment having no digital output terminal may beconnected to the input terminal of component or videoto receive analogue signals.Audio Return Channel (ARC) is a function to senddigital sound signals via an HDMI cable.USB Flash MemoryFor playing back in Media PlayerFormat: FAT16, FAT32Compliance:Supports only USB1.1 or USB2.0 standard.Maximum USB capacity supported is 16GB.USB Hub or card adapter is not supported.Note●Data modified with a PC may not be displayed.●Do not remove the device while the TV is accessingdata. Otherwise this can damage the device or TV.●Do not touch the pins on the device.●Insert the device in the correct direction. Otherwise thiscan damage device or TV.●Electrical interference, static electricity, or erroneousoperation may damage the data or device. Panasonicis not liable for any deterioration or damage of data ordevice during operations with the TV.●It is recommended to connect the USB Flash Memorydirectly to the TV’s USB port.●Some USB devices or USB HUB may not be used withthis TV.●You cannot connect any devices by using USB cardreader.●Additional information for USB devices may be on thefollowing website. (English only)http://panasonic.jp/support/global/cs/tv/TroubleshootingBefore requesting service or assistance, please followthese simple guides to resolve the problem.If an error message appears, follow the message’sinstructions.If the problem still persists, please contact your localPanasonic dealer for assistance.ScreenRed, blue, green or black spots on the screen This is the characteristic of liquid crystal panels. Theliquid crystal panel is built with very high precisiontechnology. Occasionally, a few non-active pixelsmay appear on the screen as points of red, green,blue or black. This does not affect the performanceof your TV and it is not a quality problem.Chaotic image, noisy Set [Noise Reduction] in the Picture Menu to removenoise (p. 13). Check nearby electrical products (car, motorcycle,fluorescent lamp).No image is displayed Check the settings of [Contrast], [Brightness] or[Colour] in the Picture Menu (p. 13). Check the TV is in AV mode. If the TV is in AV mode,check the selected input mode match the output ofthe external equipment (p. 9).Blurry or distorted image (no sound or low volume) Resets channels (p. 16)Unusual image is displayed Turn the TV off with Mains power On / Off switch,then turn it on again. If the problem persists,initialise all settings. [Shipping Condition](p. 15)Pictures from equipment connected via HDMI areunusual Check the HDMI cable is connected properly. Turn the TV and equipment off, then turn them onagain. Check an input signal from the equipment (p. 20). Use equipment compliant with EIA/CEA-861/861D.SoundNo sound is produced Check the sound mute setting (p. 8) and volume.Low level or distorted sound Sound signal reception may be deteriorated.Sound output via HDMI connection is unusual Set the sound setting of the connected equipment to“2ch L.PCM”. Check the [HDMI1 / 2 Input] setting in the SoundMenu (p. 14). If digital sound connection has a problem, selectanalogue sound connection (p. 20).GeneralThe TV goes into Standby mode This TV is equipped with auto power standbyfunction (p. 19).The remote control does not work or is intermittent Replace the batteries (p. 5). Point the remote control directly at the remotecontrol signal receiver of the TV (within about 7 mand 30 degree angle). Situate the TV away from sunshine or block sourcesof bright light from shining on the remote controlsignal receiver of the TV.Parts of the TV become hot Even if the temperature of parts of the front, top andrear panels has risen, these temperature rises donot cause any problems in terms of performance orquality.The LCD panel moves slightly when it is pushedwith a fingerClattered sound might be heard There is some flexibility around the panel to preventdamage. This is not a malfunction.Overcurrent error message appears The connected USB device might cause this error.Remove the device and turn the TV off with Mainspower On / Off switch, then turn it on again. Check foreign objects are not inside the USB port.B6AZ.indd 21B6AZ.indd 21 2/1/2013 3:51:13 PM2/1/2013 3:51:13 PM