25RQTX1126Getting StartedPlaying DiscsOther OperationsReferenceBefore requesting service, make the following checks. Ifyou are in doubt about some of the check points, or if thesolutions indicated in the following guide do not solve theproblem, consult your dealer for instructions.No power.Insert the AC mains lead securely. (B 8)The unit is automatically switched to standby mode.The Sleep timer was working and had reached the settime limit. (B 4)This unit is turned off when the input for the TV ischanged.This is a normal phenomenon when using VIERA Link“HDAVI Control 4 or later”. For details please read theoperating instructions of the TV.The display is dark.Select “BRIGHT” in “FL DIMMER” in the OTHERS menu.(B 22)“NO PLAY”≥You inserted a disc the unit cannot play; insert one itcan. (B 23)≥You inserted a blank disc.≥You inserted a disc that has not been finalised.“NO DISC”≥You have not inserted a disc; insert one.≥You have not inserted the disc correctly; insert itcorrectly. (B 12)“OVER CURRENT ERROR”The USB device is drawing too much power. Switch to“DVD/CD” mode, remove the USB and turn the unit off.“IPOD OVER CURRENT ERROR”The iPod/iPhone is drawing too much power. Removethe iPod/iPhone, and turn the unit off and on again.“F61”Check and correct the speaker cable connections. If thisdoes not fix the problem, consult the dealer. (B 6)“F76”There is a power supply problem. Consult the dealer.“DVD U11”Disc may be dirty. Wipe it clean.“ERROR”Incorrect operation performed. Read the instructions andtry again.“DVD H∑∑”“DVD F∑∑∑”∑ stands for a number.≥Trouble may have occurred. The numbers following “H”and “F” depend on the status of the unit. Turn the unitoff and then back on. Alternatively, turn the unit off,disconnect the AC mains lead, and then reconnect it.≥If the service numbers fail to clear, note the servicenumber and contact a qualified service person.“U70∑”∑ stands for a number. (The actual number following“U70” will depend on the state of this unit.)≥The HDMI connection acts unusually.–The connected equipment is not HDMI-compatible.–Please use HDMI cables that have the HDMI logo (asshown on the cover).–The HDMI cable is too long.–The HDMI cable is damaged.“REMOTE 1” or “REMOTE 2”Match the modes on this unit and remote control.Depending on the number being displayed (“1” or “2”),press and hold [OK]9 and the corresponding numberedbutton ([1] or [2]) for at least 2 seconds. (B 4)“LOADING”≥The iPod/iPhone is not ready. Wait for this display todisappear.≥Disconnect the iPod/iPhone, and then reconnect itfirmly. (B 18)No response when any buttons are pressed.≥This unit cannot play discs other than the ones listed inthese operating instructions. (B 23)≥The unit may not be operating properly due to lightning,static electricity or some other external factor. Turn theunit off and then back on. Alternatively, turn the unit off,disconnect the AC mains lead, and then reconnect it.≥Condensation has formed. Wait 1 to 2 hours for it toevaporate.No response when remote control buttons arepressed.≥Check that the batteries are installed correctly. (B 8)≥The batteries are depleted. Replace them with newones. (B 8)≥Aim the remote control at the remote control signalsensor and operate. (B 4)Other products respond to the remote control.Change the remote control operating mode. (B 4)Cannot display the START menu.Remove the disc and then press [START]C again.No picture or sound.≥Check the video or speaker connection. (B 6, 7)≥Check the power or input setting of the connectedequipment and this unit.≥Check that the disc has something recorded on it.You have forgotten your ratings password.Reset all the settings to Factory Preset.While stopped and “DVD/CD” is the source, press andhold [∫]9 (Stop) on this unit and [S10]3 on the remotecontrol until “INITIALIZED” disappears from the TV. Turnthe unit off and on again.All settings will return to the default values.(This does not work during program and random modes,or when setup menu or START menu is displayed.)Some characters are not displayed correctly.Characters other than English alphabet and Arabicnumerals may not be displayed correctly.The VIERA Link “HDAVI Control” function does notrespond.Depending on the condition of this unit or the connectedequipment, it may be necessary to repeat the sameoperation so that the function can work correctly. (B 16)Troubleshooting guidePowerUnit displays General operation