541. Warranty cardA warranty card is included in the operating instructions (paper) provided withthis Switching Hub. Be sure to confirm that the date of purchase, shop (com-pany) name, etc., have been entered in the warranty card and then receive itfrom the shop. Keep it in a safe place. The warranty period is one year from thedate of purchase.2. Repair requestIf a problem is not solved even after taking the steps shown in the "Trouble-shooting" section in this manual, please use the Memo shown on the next pageand make a repair request with the following information to the shop whereyou purchased this Switching Hub.◆ Product name ◆ Model No.◆ Product serial No.(11 alphanumeric characters labeled on the product)◆ Firmware version(The number after "Ver." labeled on the unit package)◆ Problem status (Please give as concrete information as possible.)● Within the warranty period:Repair service will be provided in accordance with the conditions stipulatedin the warranty card.Please bring your product and warranty card in the shop where you pur-chased it.● After the warranty period expires:If our check determines that your product is repairable, a chargeable repairservice is available upon your request.Please contact the shop where you purchased the product.3. Inquiries about after-sales service and the productContact the shop where you purchased the product or call/fax the follow-ing number.16. After-sales Service