4.1 Troubleshooting130 User Manual4.1 Troubleshooting4.1.1 TroubleshootingTroubleshootingProblemRemedyThe telephone does not workproperly. • Consult your dealer.I cannot use the telephone. •The telephone is locked.Unlock your telephone. ( 1.5.3Extension Lock , 2.1.1 Extension Control)Some features do not work. •System management may restrictcertain features.Consult your manager.•The feature numbers have changed.Confirm the revised number and tryagain.Even though following the manualinstructions, none of the operationswork when using a proprietarytelephone.•The Intercom line was not seized. Theseized line, when going off-hook, waschanged by personal setting. ( 3.1.2Settings on the Programming Mode )In the manual, going off-hook meansan Intercom line is seized.If the setting has been changed, press theINTERCOM button after going off-hookand follow the instructions.The telephone does not work usingthe personal settings or with othersettings. (One-touch dialing,forwarding destination, etc.)•The extension line has been changed.The previous telephone's settings havenot been cleared.Clear the settings and then programyour desired settings again. ( 1.7.9Extension Feature Clear , 3.1.1 PersonalProgramming , 3.1.3 Customizing theButtons )