Panasonic KX-FHD351 Operating Instructions Manual

Contents

Frequently Asked Questions78 For Fax Advantage assistance, call 1-800-435-7329.Frequently Asked QuestionsWhen a function does not work, check hereGeneralI cannot make and receive calls.L The power cord or telephone line cord is notconnected. Check the connections.L If you used a splitter to connect the unit,remove the splitter and connect the unit to thewall jack directly. If the unit operates properly,check the splitter.I cannot make calls.L The dialing mode setting is wrong. Changethe setting of feature #13 (page 70).The unit does not work.L Disconnect the unit from the telephone lineand connect the line to a known workingtelephone. If the working telephone operatesproperly, contact our service personnel tohave the unit repaired. If the workingtelephone does not operate properly, contactyour telephone company.The unit does not ring.L The ringer volume is set to off. Adjust it (page23).L The ring setting of feature #06 is set to“RINGER OFF”. Change to another ringsetting (page 70).The unit displays the following though thepaper is inserted.CHECK PAPERL The paper is inserted halfway. Insert itcorrectly (page 14) and press {SET} to clearthe message.The other party complains they only hear afax tone and cannot talk.L FAX ONLY mode is set. Tell the other partythe number is only used for faxes.L Change to TEL mode or TAD/FAX mode bypressing {AUTO ANSWER}.L If you use a Distinctive Ring service, turnAUTO ANSWER off so that the fax machineis in TEL mode.L If you use a Distinctive Ring service, makesure you have set the same ring patternassigned by the telephone company (page49).The receiving mode does not functionproperly.L A Distinctive Ring of feature #31 is set (page49).The {REDIAL/PAUSE} button does notfunction properly.L If this button is pressed during dialing, apause will be inserted. If pressedimmediately after a dial tone is obtained, thelast number dialed will be redialed.During programming, I cannot enter the codeor ID number.L All or part of the numbers are the same.Change the number: feature #11 (page 70),#41 (page 72), #51 and #52 (page 73).The ink film runs out quickly.L The help printing function, copy function, andreports also use ink film.Whenever I try to retrieve my voice mailmessages, the retrieval is interrupted by thefax tone.L You are probably entering *#9. This is thedefault setting for the fax activation code. Ifyou use a voice mail service, set the faxactivation feature to off or reprogram theactivation code (feature #41 on page 72).The speakerphone is not working.L Use the speakerphone in a quiet room.L If you have difficulty hearing the other party,adjust the volume.Fax – sendingI cannot send documents.L The other party’s fax machine is busy or hasrun out of recording paper. Try again.L The other party’s machine is not a faxmachine. Check with the other party.L The other party’s fax machine rings too manytimes. Send the fax manually (page 38).