17RQT9095 ReferenceFrequently asked questionsReference pages are shown in parentheses.Menu not displayedcorrectly. Restore the zoom ratio to 1.00. (12) Set “Subtitle Position” in Display Menu to “0”. (12)Auto zoom function doesnot work well. Turn off the zooming feature on your television. Use the other preset aspect ratios or manual adjustment. (12) Zoom function may not work well, especially in dark scenes and may not work depending on the type of disc.Sound distorted. Select “Off” in “Advanced Surround”. (11) Move unit away from mobile phones. Noise may occur when playing WMA or MPEG4 files.Effects do not work. Some audio effects do not work or have less effect with some discs. H.Bass, Advanced Surround and Sound Enhancement do not work if you have changed the play speed.No sound from the unit’sspeaker. The speaker is off if the LCD is closed or headphones are connected. Turn up the volume. (6)No sound from otherspeakers. Check all connections and settings. (14)No sound when youchange the play speed. There may be a pause in sound. This is not a malfunction.No sound. [DivX] Audio may not be output due to how files were created. (9)“” The operation is prohibited by the unit or disc.No On-Screen display. Select “On” for “On-Screen Messages” in “Display” tab. (13)“Check the disc.”“U11” Clean the disc. (15) You inserted a disc that has not been finalized. (5)“ ERROR 01” A problem has occurred with the battery pack. Consult your dealer.“ ERROR 02” The battery pack has been recharging for 20 hours but has failed to recharge for some reason. Recharge again.“ ERROR 03” You are recharging in a location that is too hot or too cold. Recharge at normal temperature [5 to 35 C (41 to95 F)].“H ” stands for a number. Trouble has occurred. The number appearing after “H” depends on the problem. Turn the unit off and on again.Alternatively, turn the unit off, disconnect the power source (AC or battery pack), reconnect the power and turn theunit on again.If the service numbers fail to clear, note the service numbers and consult your dealer.“Cannot display group xx,content xx” You are trying to play incompatible groups or content. (9)“Authorization Error” You are trying to play the DivX VOD content that was purchased with a different registration code. You cannot playthe content on this unit. (9)“Rental Expired” The DivX VOD content has zero remaining plays. You cannot play it. (9)The [ ] indicator flashesrapidly. The unit has malfunctioned. Consult your dealer.The [ ] indicator flashesslowly. The unit is on and the LCD is closed or the LCD-SIZE is set to “MONITOR OFF” (No picture). Turn the unit off whenyou have finished.The [CHG] indicatorflashes rapidly. There is a problem with the battery pack. Turn the unit on and check the message on the LCD. (above)The [CHG] indicatorflashes slowly. Battery pack charge is low. The unit will turn off automatically after a few minutes.Can I play a DVD-Videobought in another country?You can play if the region number includes “1” or “ALL” and the video standard is NTSC.Check the disc jacket. (Cover)Can I use on an airplane or ina hospital?Electromagnetic waves that are emitted from this unit may affect equipment on an airplane or in a hospital.Please obey the rules and/or instructions indicated by the hospital or airline.Can I use in a car? You can use this unit by connecting with the included Car DC Adaptor for power. Damage may occur if you donot use the specified car adaptor. (14)Can I connect with acomputer?You can enjoy use of the computer as a television monitor when connecting with the AV input terminal on acomputer. However, you cannot operate this unit as peripheral equipment.Picture incorrect (Continued)Sound incorrectDisplays[ ] and [CHG] indicators