Troubleshooting ChartBefore you call for service, determine the symptoms and make a few simple checks shown below.Symptoms CheckPicture SoundSNOWY PICTUREMULTIPLE IMAGEINTERFERENCEN--NORMAL PICTUREI.° .. .NO VIDEONO PICTURET,NO COLORBLUE PICTUREmIIBLACK BOX INPICTURENOISY SOUND<,NORMAL SOUND\NOISY SOUNDNO SOUND\NOISY SOUNDNO SOUNDNORMAL SOUNDXNO SOUND\SOUND- ANTENNA LOCATION AND/OR CONNECTION- ANTENNA DIRECTION AND/OR LOCATION- ANTENNA LEAD-IN WIRE- ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS- DIATHERMY AND OTHER MEDICAL EQUIPMENT- VOLUME CONTROL SETTING- MUTE CONTROL (IF APPLICABLE)- TRY ANOTHER CHANNEL- TV SPEAKERS (IF APPLICABLE) IN THE OFF MODE- TV OR CABLE TUNING MODE SET TO PROPER SETTING- ANTENNA INPUT CORRECT (IF APPLICABLE)- CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET- BRIGHTNESS & AUDIO CONTROLS SET PROPERLY- TRY ANOTHER CHANNEL- COLOR CONTROL SETTINGS- TRY ANOTHER CHANNEL- RECEIVER IN VIDEO MODE WITH NO SIGNAL- CC (CLOSED CAPTION) IN TEXT MODE- SELECT CAPTION OFF MODE TO ELIMINATE BLACK BOXiShould this unit turn ON momentarily and then turn OFF, or fail to operate, unplug the AC cord and contact your IAuthorized Servicer for repairs. IPower LossProlonged power interruption causes the following features to reset to their factory preset state.FEATURE FACTORY PRESET STATEPOWER OFFVOLUME APPROX.-I/3CHANNEL CH O3PROGRAM MEMORY UNPROGRAMMEDVIDEO MENUS NORMALIZEDAUDIO MENUS NORMALIZEDSTEREO/SAP/MONO STEREOFEATURE FACTORY PRESET STATECLOCK NOT SETSLEEP TIMER NO/OFFTIMER -.. NO/OFFTV/ANT-CABLE CABLETVNIDEO TVNOISE REDUCTION OFF- 35 -