Troubleshooting ChartBefore you call for service, determine the symptoms and make a few simple checks shown below•Symptoms CheckPicture SoundSNOWY PICTUREMULTIPLE IMAGEINTERFERENCENORMAL PICTURE': :-: : i':'.. • .. •.":":.'.."..".!NO VIDEONO PICTURE• .NO COLORBLUE PICTUREBLACK BOX INPICTURE\NOISY SOUND<,NORMAL SOUND\NOISY SOUNDXNO SOUND\NOISY SOUNDNO SOUND<,NORMAL SOUNDNO SOUNDSOUND- ANTENNA LOCATION AND/OR CONNECTION- ANTENNA DIRECTION AND/OR LOCATION- ANTENNA LEAD-IN WIRE- ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS- DIATHERMY AND OTHER MEDICAL EQUIPMENT- VOLUME CONTROLSETTING- MUTECONTROL(IFAPPLICABLE)- TRYANOTHERCHANNEL- TVSPEAKERS(IFAPPLICABLE) INTHEOFFMODE- TV OR CABLE TUNING MODE SET TO PROPER SETTING- ANTENNA INPUT CORRECT (IF APPLICABLE)- CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET- BRIGHTNESS & AUDIO CONTROLS SET PROPERLY- TRY ANOTHER CHANNEL- COLOR CONTROL SETTINGS- TRY ANOTHER CHANNEL- RECEIVER IN VIDEO MODE WITH NO SIGNAL- CC (CLOSED CAPTION) IN TEXT MODE- SELECT CAPTION OFF MODE TO ELIMINATE BLACK BOXI hould this unit turn ON momentarily and then turn OFF, or fail to operate, unplug the AC cord and contact your IAuthorized Servicer for repairs. IPower LossProlonged power interruption causes the following features to reset to their factory preset state.FEATURE FACTORY PRESET STATE I FEATURE FACTORY PRESET STATEPOWER OFF I CLOCK NOT SETVOLUME APPROX.-I/3 SLEEP TIMER NO/OFFCHANNEL CH 03 TIMER NO/OFFPROGRAM MEMORY UNPROGRAMMED TV/ANT--CABLE CABLEVIDEO MENUS NORMALIZED TVNIDEO TVAUDIO MENUS NORMALIZED NOISE REDUCTION OFFSTEREO/SAP/MONO STEREO- 35 -