TROUBLESHOOTING CHARTTroubleshooting ChartBefore calling for service, determine the symptoms and follow suggested solutions.Adjust Antenna Location and ConnectionNoisy AudioNoisy AudioNoisy AudioNo AudioNoisy AudioNo AudioNormal AudioNormal AudioWrong AudioNormal AudioSnowy VideoMultiple Image /Color shift in pictureInterferenceANormal VideoNo Video with SnowNo VideoPicture shifts slightly (vertically)when turned on, changing channelsor within a duration of two (2) hoursof viewing.No ColorNormal VideoNormal AudioIntermittent Remote Control OperationNo effect of TV front control panel keysBlack Box on ScreenNormal VideoAdjust Antenna Location and ConnectionCheck Antenna Lead-in WireMove television from Electrical Appliances, Lights,Vehicles and Medical EquipmentIncrease VolumeCheck MuteCheck television SPEAKERS on/offChange ChannelSet TV or Cable Mode ProperlyCheck Antenna CablesCheck Power Cord is Plugged into Active OutletAdjust Brightness and Audio ControlsChange ChannelCheck Cable ConnectionsProgram the Remote Control AgainCheck Second Video Source OperationMake sure that a PC is not connected to HDMI input.Note: This HD TV Monitor is not intended to be used with a PC.This is a normal condition to prevent image burn-in. This feature canbe turned off. However, turning off this feature may result in imageretention on screen (see page 15).Adjust Color SettingsChange ChannelCheck Audio Is Set To Stereo or Mono, Not SAPChange CC (Closed Captioning) from Text ModeReplace Remote Control BatteriesControl panel may be locked. Press ACTION and TV/VIDEO buttonson the TV front simultaneously, then quickly press ACTION andVOL 4 buttons simultaneously,21 •