73Troubleshooting (Advanced) NetworkCannot check the computer’s MACaddress.z Follow the steps below.A Click [start] - [All Programs] - [Accessories] - [Command Prompt].B Input [ipconfig/all], and press Enter.C Write down the 12-digit string of alphanumerics displayed in the“Physical Address” line of the LAN or the wireless LAN (only for modelwith wireless LAN).D Input [exit], and press Enter. Wireless Communication (Only for model with wireless LAN/Bluetooth/wirelessmodem)Cannot connect to network. z Slide the wireless switch to turn on the wireless devices.z Set the device ([Modem] / [Wireless LAN] / [Bluetooth] / [Wireless Modem]) to[Enable] in the [Advanced] menu of the Setup Utility (Î page 62).z Restart the computer.Access point is not detected. z Confirm that / / is displayed on the notification area.If / / is not displayed on the notification area, turn on the wirelesscommunication (Wireless LAN Î page 53, Wireless Switch Utility Î page 51). Connecting PeripheralsAn error occurs while installing thedriver.z When you install a driver of card or peripheral device, make sure that the driveris compatible with the operating system. If it is not compatible, malfunction mayoccur. For information about the driver, contact the manufacturer of the periph-eral device.z Before connecting peripheral equipment, first determine the media thatcontains the peripheral device’s driver (e.g., CD-ROM), then attach the devicefor that media to the multimedia pocket. Once the installation screen for thedevice’s driver appears, equipment you then connect to the multimedia pocketwill not be recognized.