67Your peripheral does notwork (An error occurs whileinstalling the driver)Unable to printThe cursor does notmove from mouse opera-tionsThe device connected tothe serial port does notworkE x t e r n a l m o u s e o rtrackball connected to theexternal keyboard/mouseport does not workA PC Card does not workYou do not know theavailable RAM moduleThe RAM module has notbeen recognizedThe address map forIRQ, I/O port address,etc. is unclearA USB device does notworkYou need to use drivers conforming to the current operating system (version). Someearlier drivers will no longer work.For more information, ask the manufacturer of the driver in question.Check the computer-printer connection.Make sure the printer is on.Make sure the printer is in the online state.Make sure paper is in the printer tray and there is no paper jam.Confirm that [Parallel Port] has not been set to [Disable].Check your mouse connection, then reboot the computer from the keyboard.From the keyboard, you may choose to press down on , then select [ShutDown].Check the connection.Confirm that the device driver for the serial port works. Refer to the referencemanual of the device.Confirm that two mouse devices are not connected, one through the external key-board/mouse port and the other through the serial port.Try setting [Touch Pad] to disable in the Setup Utility.Confirm that [Serial Port A] has not been set to [Disable].Try setting [Touch Pad] to disable in the Setup Utility.In some circumstances, if a PS/2 external mouse with a serial interface conver-sion function is connected to the port, it may not operate normally. Try connectingit to the serial port.Make sure the card is properly inserted.Confirm that the card conforms to the PC Card Standard.Note that after a driver is installed, the computer must be rebooted.Check that the proper port settings have been made.Read the PC Card’s manual. Or, you may need to call the manufacturer of the PCCard.Windows NTWhen [Card Executive 2.0 for NT] is not displayed in [Control Panel], install Phoe-nix Card Executive™ 2.0 for Windows NT ®.Confirm that a PC Card compatible with Windows NT is being used.Windows 2000Confirm that a driver for Windows 2000 has been installed.page 40Make sure the RAM module has been properly inserted.Use the RAM module that support the recommended specifications.Windows NTSelect [Start] - [Programs] - [Administrative Tools (Common)] -[Windows NT Diag-nostics] to see the present conditions.Windows 2000Check the address map by going to [View] - [Resources by type] in [Start] - [Settings]- [Control Panel] - [System] - [Hardware] - [Device Manager].Windows NTUSB devices are not supported.Windows 2000Make sure a driver is installed.Contact the manufacturer of the product.Connecting PeripheralsDealing with Problems (Advanced)(To next page)