Problem Check pointWater leakageFaucet and connection partsof bypass selector, watersupply hose, and outlet pipez See P. EN21.Bypass selector(location other than thewater outlet selected withthe bypass selector)Though the bypass selector isadjusted to , water dripsfrom the source water openingz The cause seems to be calcium, etc. depositing inside the bypassselector.→ Dissolve approx. 50 of citric acid in 1 liter of water. Remove thebypass selector (P. EN28) and hose, soak them in the citric acidwater for approx. 12 hours, and wash them with water.(Buy citric acid at a pharmacy.)Bottom of the unitz Has the cartridge been installed securely? (P. EN30)z Depending on the temperature andhumidity conditions, condensationmay occur inside the main unit, andwater may come out fromthe condensation water outlet.(This is not a malfunction)→ Wipe off the water.Condensationwater outletBottom of the unitMain spoutWater drips or tricklesout of the main spouteven when the water is stoppedz This is not a malfunction. (This is water remaining in the pipe.)No water or a smallamount of water iscoming outz Is the faucet fully open?z Is the filter of the bypass selector clogged?→ Perform maintenance. (P. EN28)z Has the water supply been cut off ? (P. EN33)z Is the water supply hose bent or flattened?If the problem is still not solved after all of the above are checked,the cartridge may be clogged. Replace the cartridge. (P. EN30)Although water is comingout, the water qualitysignal does not light upThe amount of watercoming out hasdecreased after thecartridge is replacedz Did you run water for approx. 3 to 4 minutes after replacement?(P. EN30)(It is necessary to remove the air inside the cartridge)The water coming outfrom the main spoutis warmz At the beginning of running of water, the water warmed by theroom temperature or heat inside the Alkaline Ionizer while waterflow is stopped may come out.(This is not a malfunction. Run water before using.)Before Requesting a Repair Service (continued)EN40