NEC VT800 User Manual

Also see for VT800 Series: Control commands Command guide Command guide Quick setup guide Specifications

Contents

NEC VT800 User Manual Manual pdf 146 page image

1348. Appendix TravelCare GuideTravelCare - a service for international travelersThis product is eligible for “TravelCare”, NEC’s unique internationalwarranty.Please note that TravelCare coverage differs in part from coverageunder the warranty included with the product.Services offered with TravelCareThis warranty allows customers to receive service on their product atthe NEC and NEC-designated service stations in the countries listedherein when temporarily traveling internationally for business or plea-sure.For details on services offered by the different service stations, pleaserefer to the “List of TravelCare Outlets” below.1 Repair servicesThe product will be repaired and delivered within 10 business days,not including shipping time.During the term of warranty, the cost of maintenance parts, laborcosts for repairs and shipping costs within the service station’s cov-erage area are covered by the warranty.2 Replacement product rental serviceIf the customer desires, he or she can rent a replacement productwhile the original product is being repaired.Fee: US$200 for 12 daysThis fee must be paid at the local service station in cash or creditcard.The US$200 rental fee is non-refundable even if the customer rentsit less than 12 days before returning.The replacement product will be delivered within 3 business days.If the customer did not return the replacement product within 12days, the customer will be charged the price of the unit.If the customer returned the replacement product in a faulty ordamaged condition, the repair cost will be charged to the customer.Note that this service is not offered in all countries and regions.Please refer to the “List of TravelCare Outlets”.In addition, this replacement product rental service is not offeredafter the product’s warranty has expired.Term of warranty1a. Upon presentation of the warranty or receipt received uponpurchase:Valid for the term indicated on the warranty or the normal termof warranty for the country of purchase.b. When only the product is brought in:Valid for a period of within 14 months of the date of manufac-ture indicated by the serial number attached to the product.2 When a product whose term of warranty is expired is brought in:Repairs will be offered for a fee. In this case the customer is noteligible for the replacement product rental service.3 In the following cases, repairs may be charged, even if the product’s warranty is still in effect:1) If the term of warranty, model name, serial number and nameof the store of purchase are not indicated on the warranty orhave been altered.2) Problems or damage caused by dropping or shocks duringshipment or movement by the customer or by improper han-dling by the customers.3) Problems or damage caused by improper usage or unwarrant-able alterations or repairs by the customer.4) Problems or damage caused by fire, salt damage, gas dam-age, earthquakes, lightning damage, storm or fl ood damage orother natural disasters or such external factors as dust, ciga-rette smoke, abnormal voltage, etc.5) Problems or damage caused by use in hot or humid places, invehicles, boats or ships, etc.6) Problems or damage caused by expendable supplies or de-vices connected to the product other than those designated byNEC.7) Problems caused by natural consumption, wear or deteriora-tion of parts under normal usage conditions.8) Problems or damage to lamps and other expendable supplies,included parts or optional parts.9) Other conditions stipulated in the warranty included with theproduct also apply.NOTE: The product can be used overseas with voltages of 100 to 120V and200 to 240V by using a power cable suited for the standards and power sourcevoltage of the country in which the product is being used.List of TravelCare OutletsThis list applies as of July 1, 2008.For the most up-to-date information, please refer to the websites ofthe service stations in the various countries on the List of TravelCareOutlets or to the NEC website at http://www.nec-pj.com.In EuropeNEC Europe, Ltd. / European Technical CentreAddress: Unit G, Stafford Park 12, Telford TF3 3BJ, U.K.Telephone: +44 1952 237000Fax Line: +44 1952 237006Email Address: AFR@uk.neceur.comWEB Address: http://www.neceur.com(Regions Covered)EU: Austria*, Belgium*, Denmark*, Finland*, France*, Germany*,Greece*, Ireland*, Italy*, Luxembourg*, The Netherlands*,Portugal*, Spain*, Sweden* and the United Kingdom*EEA: Norway*, Iceland and LiechtensteinIn North AmericaNEC Display Solutions of America, Inc.Address: 500 Park Boulevard, Suite 1100Itasca, Illinois 60143, U.S.A.Telephone: +1 800 836 0655Fax Line: +1 800 356 2415Email Address: vsd.tech-support@necdisplay.comWEB Address: http://www.necdisplay.com/(Regions Covered)U.S.A. *, Canada*In OceaniaNEC Australia Pty., Ltd.Address:New South Wales;Sydney184 Milperra Road, Reversby NSW 2212Telephone: 131 632Newcastle120 Parry Street Newcastle West NSW 2302Telephone: 131 632Victoria;MelbourneUnit 1/6 Garden Road, Clayton VIC 3168Telephone: 131 632Queensland;BrisbaneUnit 4/305 Montague Road West End QLD 4101Telephone: 131 632SouthportShop1 48 Ferry Road Southport QLD 4215Telephone: 131 632South Australia;Adelaide84A Richmond Road, Keswick SA 5035Telephone: 131 632Western Australia;Perth45 Sarich Court Osborne Park WA 6017Telephone: 131 632WEB Address: http://www.nec.com.au(Regions Covered)Australia*, New Zealand