Important Information 4-3ML440 End User Guide - Revision 1Table 4-2 Troubleshooting Handset IssuesIf.... Try....A handset can’t make or receive calls Moving the handset closer to the baseA handset can make calls, but it won’t ring Make sure the ringer is turned onA handset is not working • Charging the battery for 15-20 hours• Checking the battery connectionA handset displays Searching Moving the handset closer to the baseWeak or Hard to Hear AudioIf a caller's voice sounds weak or soft, the signal might be blocked bylarge metal objects or walls; you might also be too far from the base, orthe handset's battery may be weak.• Try moving around while you're on a call or moving closer to the baseto see if the sound gets louder.• Make sure the handset's battery is fully charged.• Try adjusting the earpiece volume.Noise or Static on the LineInterference is the most common cause of noise or static on a cordlesshandset. Here are some common sources of interference:• electrical appliances, especially microwave ovens• computer equipment, especially wireless LAN equipment and DSLmodems• radio-based wireless devices, such as room monitors, wirelesscontrollers, or wireless headsets or speakers• florescent light fixtures (especially if they give off a buzzing noise)• other services that use your handset line, like alarm systems,intercom systems, or broadband Internet serviceTable 4-3 lists steps for eliminating noise on the line.Table 4-3 Static or Noise ReductionIf the static is on 1 handset or in 1locationIf the static is on all handsets or in alllocationsCheck nearby for one of the common interferencesourcesCheck near the base for the source ofinterferenceTry moving the handset away from a suspectedsource, or try moving the suspected source to it’snot between the handset and the base.Trying moving the base away from a suspectedsource, or turn off the source if possible.