1-3Section 1 General InformationOwner Warranty Registration CardGENERALThe packet containing this manual also includeswarranty information. Warranty coverage begins theday your new ice machine is installed.ImportantComplete and mail the OWNER WARRANTYREGISTRATION CARD as soon as possible tovalidate the installation date.If you do not return your OWNER WARRANTYREGISTRATION CARD, Manitowoc will use thedate of sale to the Manitowoc Distributor as the firstday of warranty coverage for your new ice machine.Warranty CoverageGENERALThe following Warranty outline is provided for yourconvenience. For a detailed explanation, read thewarranty bond shipped with each product.Contact your local Manitowoc representative orManitowoc Ice, Inc. if you need further warrantyinformation.ImportantThis product is intended exclusively forcommercial application. No warranty is extendedfor personal, family, or household purposes.PARTS1. Manitowoc warrants the ice machine againstdefects in materials and workmanship, undernormal use and service for three (3) years fromthe date of original installation.2. The evaporator and compressor are covered by anadditional two (2) year (five years total) warrantybeginning on the date of the original installation.LABOR1. Labor required to repair or replace defectivecomponents is covered for three (3) years fromthe date of original installation.2. The evaporator is covered by an additional two (2)year (five years total) labor warranty beginningon the date of the original installation.EXCLUSIONSThe following items are not included in the icemachine’s warranty coverage:1. Normal maintenance, adjustments and cleaning asoutlined in this manual.2. Repairs due to unauthorized modifications to theice machine or use of non-standard parts withoutprior written approval from Manitowoc Ice, Inc.3. Damage caused by improper installation of theice machine, electrical supply, water supply ordrainage, or damage caused by floods, storms, orother acts of God.4. Premium labor rates due to holidays, overtime,etc.; travel time; flat rate service call charges;mileage and miscellaneous tools and materialcharges not listed on the payment schedule.Additional labor charges resulting from theinaccessibility of equipment are also excluded.5. Parts or assemblies subjected to misuse, abuse,neglect or accidents.6. Damage or problems caused by installation,cleaning and/or maintenance proceduresinconsistent with the technical instructionsprovided in this manual.7. This product is intended exclusively forcommercial application. No warranty is extendedfor personal, family, or household purposes.AUTHORIZED WARRANTY SERVICETo comply with the provisions of the warranty, arefrigeration service company, qualified andauthorized by your Manitowoc distributor, or aContracted Service Representative must perform thewarranty repair.NOTE: If the dealer you purchased the ice machinefrom is not authorized to perform warranty service,contact your Manitowoc distributor or Manitowoc Ice,Inc. for the name of the nearest authorized servicerepresentative.SERVICE CALLSNormal maintenance, adjustments and cleaning asoutlined in this manual are not covered by thewarranty. If you have followed the procedures listedon page 5-1 of this manual, and the ice machine stilldoes not perform properly, call your authorizedservice company.