Lenovo ThinkSmart One User Manual

Use advanced options1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.3. Select a preferred option, and then follow the on-screen instructions.Windows automatic recoveryNote: Ensure that your computer is connected to ac power during the recovery process.The Windows recovery environment on your computer operates independently from the Windows 10operating system. It enables you to recover or repair the operating system even if the Windows 10 operatingsystem fails to start.After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then,you can choose repair and recovery options by following the on-screen instructions.Create and use a recovery USB deviceIt is recommended that you create a recovery USB drive as early as possible as a backup for the Windowsrecovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if thepreinstalled Windows recovery programs are damaged. If you did not create a recovery USB drive as aprecautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo.For a list of the Lenovo Support phone numbers for your country or region, go to:https://smartsupport.lenovo.com/supportphonelistCreate a recovery USB driveAttention: The creation process deletes anything stored on the USB drive. To avoid data loss, make abackup copy of all the data that you want to keep.1. Ensure that your computer is connected to ac power.2. Prepare a USB drive with capacity of at least 16 GB. The actual USB capacity required depends on thesize of the recovery image.3. Connect the prepared USB drive to the computer.4. Type recovery in the search box. Then, click Create a recovery drive.5. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.Use the recovery USB driveIf your computer cannot be started, go to Chapter 10 “Help and support” on page 47 first to try to solve theproblem by yourself. If the problem persists, use the recovery USB drive to recover your computer.1. Ensure that your computer is connected to ac power.2. Connect the recovery USB drive to the computer.3. Turn on or restart the computer. When the logo screen is displayed, press F12. The Boot Menu windowopens.4. Select the recovery USB drive as the boot device. Then, follow the on-screen instructions to completethe process.Update the device driverAttention: Reinstalling device drivers will change the current configuration of the computer.Chapter 9. Troubleshooting, diagnostics, and recovery 45