Lenovo ThinkCentre M90q Hardware Maintenance Manual
Also see for ThinkCentre M90q: Setup guideSetup guide
Software problemsProblem SolutionSome programs do not work as expected.1. Check whether the problem is caused by a program.a. Ensure that the software is compatible with the computer.Refer to the information supplied with the software for moreinformation.b. Verify that other software works correctly on the computer.c. Verify that the software you are using works on anothercomputer.2. If the problem is caused by a program:• Refer to the printed documentation that comes with theprogram or the help system of the program.• Update the program.• Uninstall the program and then reinstall it. To download aprogram that is preinstalled on your computer, go to https://pcsupport.lenovo.com and follow the on-screen instructions.DiagnosticsUse diagnostic solutions to test hardware components and report operating-system-controlled settings thatinterfere with the correct operation of your computer.Lenovo diagnostic toolsFor information about Lenovo diagnostic tools, go to:https://pcsupport.lenovo.com/lenovodiagnosticsolutionsUEFI diagnostic programA UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules andinternal storage devices, view system information, and check and recover bad sectors on internal storagedevices.To run the UEFI diagnostic program, do the following:1. Turn on the computer. If the computer cannot be turned on, go to “Basic procedure for resolvingcomputer problems” on page 39. If an error code is displayed, go to “Symptom-to-FRU index” on page32 for error code descriptions and troubleshooting hints.2. Repeatedly press and release the F10 key when turning on the computer. The main screen of the UEFIdiagnostic program is displayed.3. Follow the instructions on the screen to use the diagnostic program.The options on the main screen are as follows:Chapter 5. Troubleshooting, diagnostics, and recovery 47 |
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