Lenovo Preferred Pro User Manual

Contents

shall be in writing and set forth the findings of fact and the conclusions of law. All arbitration proceedings,including all documents presented in such proceedings shall be conducted in the English language. TheEnglish language version of this warranty prevails over any other language version in such proceedings.European Economic Area (EEA)The following is added to Part 1:Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo(International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty forLenovo hardware products purchased in EEA countries may be obtained in any EEA country in which theproduct has been announced and made available by Lenovo.RussiaThe following is added to Part 1:Product Service LifeThe product service life is four (4) years from the original date of purchase.Part 3 - Warranty Service InformationProduct Type Country or Region of Purchase Warranty Period Type of Warranty ServiceLenovo PreferredPro USB FingerprintKeyboardWorldwide 1 year 1, 4If required, your Service Provider will provide repair or exchange service depending on the type of warrantyservice specified for your product and the available service. Scheduling of service will depend upon the timeof your call, parts availability, and other factors.Types of Warranty Service1. Customer Replaceable Unit (“CRU”) ServiceUnder CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRUinformation and replacement instructions are shipped with your product and are available from Lenovo at anytime upon request. CRUs that are easily installed by you are called “Self-service CRUs”. “Optional-serviceCRUs” are CRUs that may require some technical skill and tools. Installation of Self-service CRUs is yourresponsibility. You may request that a Service Provider install Optional-service CRUs under one of the othertypes of warranty service designated for your product. An optional service offering may be available forpurchase from a Service Provider or Lenovo under which Self-service CRUs would be installed for you.You may find a list of CRUs and their designation in the publication that was shipped with your productor at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in theinstructions shipped with a replacement CRU. When return is required: 1) return instructions, a prepaidreturn shipping label, and a container will be included with the replacement CRU; and 2) you may be chargedfor the replacement CRU if the Service Provider does not receive the defective CRU from you within thirty(30) days of your receipt of the replacement CRU.2. On-site ServiceUnder On-Site Service, a Service Provider will either repair or exchange the product at your location. Youmust provide a suitable working area to allow disassembly and reassembly of the product. Some repairs22 Lenovo Preferred Pro USB Fingerprint Keyboard User Guide