Chapter 11. Getting information, help, and serviceThis chapter contains information about help, service, and technical assistance for products manufacturedby Lenovo.Information resourcesYou can use the information in this section to access useful resources relating to your computing needs.Lenovo ThinkVantage ToolsThe Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easyaccess to various tools to help you work more easily and securely.Note: The Lenovo ThinkVantage Tools program is only available on computers that have an internal harddisk drive, a Windows 7 operating system, and software programs provided from Lenovo.To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantageTools.ThinkVantage Productivity CenterThe ThinkVantage Productivity Center program contains information sources and tools designed to makecomputing easy and secure. It provides easy access to various technologies, such as:• Client Security Solution• Power Manager• Productivity Center• Product Recovery• Rescue and Recovery• System UpdateNote: The ThinkVantage Productivity Center program is only available on computers that have an internalhard disk drive, a preinstalled Windows Vista operating system, and software programs provided by Lenovo.To access the ThinkVantage Productivity Center program, click Start ➙ All Programs ➙ ThinkVantage➙ Productivity Center.Lenovo WelcomeThe Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides youthrough a few important setup tasks to help you make the most of your computer.Note: The Lenovo Welcome program is only available on computers that have an internal hard disk drive andsoftware provided by Lenovo.Help and SupportThe Windows Help and Support information system guides you to various help and support informationfrom Lenovo and Microsoft, such as updating drivers, accessing ThinkVantage Technologies, and accessinguser manuals.© Copyright Lenovo 2011 111