may need to be completed at a service center. If so, the Service Provider will send the product to theservice center at its expense.3. Courier or Depot ServiceUnder Courier or Depot Service, your product will be repaired or exchanged at a designated service center,with shipping at the expense of the Service Provider. You are responsible for disconnecting the product andpacking it in a shipping container provided to you to return your product to a designated service center.A courier will pick up your product and deliver it to the designated service center. The service center willreturn the product to you at its expense.4. Customer Carry-In ServiceUnder Customer Carry-In Service, your product will be repaired or exchanged after you deliver it to adesignated service center at your risk and expense. After the product has been repaired or exchanged, it willbe made available to you for collection. If you fail to collect the product, the Service Provider may dispose ofthe product as it sees fit, with no liability to you.5. Mail-In ServiceUnder Mail-In Service, your product will be repaired or exchanged at a designated service center after youdeliver it at your risk and expense. After the product has been repaired or exchanged, it will be returned toyou at Lenovo’s risk and expense, unless the Service Provider specifies otherwise.6. Customer Two-Way Mail-In ServiceUnder Customer Two-Way Mail-In Service, your product will be repaired or exchanged after you deliver it toa designated service center at your risk and expense. After the product has been repaired or exchanged,it will be made available to you for return shipping at your risk and expense. If you fail to arrange returnshipment, the Service Provider may dispose of the product as it sees fit, with no liability to you.7. Product Exchange ServiceUnder Product Exchange Service, Lenovo will ship a replacement product to your location. You areresponsible for its installation and verification of its operation. The replacement product becomes yourproperty in exchange for the failed product, which becomes the property of Lenovo. You must pack thefailed product in the shipping carton in which you received the replacement product and return it to Lenovo.Transportation charges, both ways, shall be at Lenovo’s expense. If you fail to use the carton in which thereplacement product was received, you may be responsible for any damage to the failed product occurringduring shipment. You may be charged for the replacement product if Lenovo does not receive the failedproduct within thirty (30) days of your receipt of the replacement product.Suplemento de Garantía para MéxicoEste Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única yexclusivamente para los productos distribuidos y comercializados dentro del Territorio de los EstadosUnidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento.Todos los programas de software precargados en el equipo sólo tendrán una garantía de treinta (30) días pordefectos de instalación desde la fecha de compra. Lenovo no es responsable de la información incluidaen dichos programas de software y/o cualquier programa de software adicional instalado por Usted oinstalado después de la compra del producto.Los servicios no cubiertos por la garantía se cargarán al usuario final, previa obtención de una autorización.Appendix B. Lenovo Limited Warranty 25