Remote Technical Support Services (RTS)RTS provides comprehensive technical call center support for covered servers, storage, operatingsystems, and applications. Providing a single source for support of hardware and software issues,RTS can reduce problem resolution time, decreasing the cost to address technical problems andincreasing uptime. Offerings are available for Windows, Linux, IBM Systems Director, VMware,Microsoft business applications, and Lenovo System x storage devices, and IBM OEM storagedevices.Regulatory complianceThe server conforms to the following standards:ASHRAE Class A3FCC - Verified to comply with Part 15 of the FCC Rules Class ACanada ICES-004, issue 3 Class AUL/IEC 60950-1CSA C22.2 No. 60950-1NOM-019Argentina IEC 60950-1Japan VCCI, Class AIEC 60950-1 (CB Certificate and CB Test Report)China CCC (GB4943); (GB9254, Class A); (GB17625.1)Taiwan BSMI CNS13438, Class A; CNS14336Australia/New Zealand AS/NZS CISPR 22, Class AKorea KN22, Class A, KN24Russia/GOST ME01, IEC 60950-1, GOST R 51318.22, GOST R 51318.249, GOST R 51317.3.2,GOST R 51317.3.3CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, EN61000-3-3)CISPR 22, Class ATUV-GS (EN60950-1/IEC 60950-1, EK1-ITB2000)Top-of-rack Ethernet switchesFlex System Enterprise Chassis 23