Lenovo 7052C9U User Manual

Also see for 4513: Hardware Maintenance Manual User guide Hardware Maintenance Manual

Contents

Replacing the keyboard or mouse . . . . . 66Completing the parts replacement . . . . . 67Chapter6.Recovery information . . . 69Creating and using recovery media . . . . . . 69Creating recovery media . . . . . . . . . 69Using recovery media . . . . . . . . . . 70Performing backup and recovery operations . . . 70Performing a backup operation . . . . . . 70Performing a recovery operation . . . . . . 71Using the Rescue and Recovery workspace . . . 71Creating and using a rescue medium . . . . . . 72Creating a rescue medium . . . . . . . . 72Using a rescue medium . . . . . . . . . 73Reinstalling preinstalled applications and devicedrivers . . . . . . . . . . . . . . . . . . 73Reinstalling software programs . . . . . . . . 74Reinstalling device drivers . . . . . . . . . . 75Solving recovery problems . . . . . . . . . . 75Chapter7.Using the Setup Utilityprogram . . . . . . . . . . . . . . . . 77Starting the Setup Utility program . . . . . . . 77Viewing and changing settings . . . . . . . . 77Using passwords. . . . . . . . . . . . . . 77Password considerations. . . . . . . . . 78Power-On Password . . . . . . . . . . 78Administrator Password . . . . . . . . . 78Hard Disk Password. . . . . . . . . . . 78Setting, changing, and deleting a password . 78Erasing lost or forgotten passwords (clearingCMOS) . . . . . . . . . . . . . . . . 79Enabling or disabling a device . . . . . . . . 79Selecting a startup device . . . . . . . . . . 80Selecting a temporary startup device . . . . 80Selecting or changing the startup devicesequence . . . . . . . . . . . . . . . 80Enabling ErP compliance mode . . . . . . . . 80Smart performance choices . . . . . . . . . 81Exiting from the Setup Utility program . . . . . 81Chapter8.Updating systemprograms . . . . . . . . . . . . . . . 83Using system programs . . . . . . . . . . . 83Updating (flashing) the BIOS from a disc . . . . 83Updating (flashing) the BIOS from your operatingsystem. . . . . . . . . . . . . . . . . . 84Recovering from a POST/BIOS update failure . . 84Chapter9.Preventing problems . . . 85Keeping your computer current . . . . . . . . 85Getting the latest device drivers for yourcomputer . . . . . . . . . . . . . . . 85Updating your operating system . . . . . . 85Using System Update . . . . . . . . . . 85Cleaning and maintenance . . . . . . . . . . 86Basics . . . . . . . . . . . . . . . . 86Cleaning your computer . . . . . . . . . 87Good maintenance practices . . . . . . . 88Moving your computer . . . . . . . . . . . 88Chapter10.Troubleshooting anddiagnostics . . . . . . . . . . . . . . 91Basic troubleshooting . . . . . . . . . . . . 91Troubleshooting procedure . . . . . . . . . . 92Troubleshooting . . . . . . . . . . . . . . 93Audio problems . . . . . . . . . . . . 93CD problems . . . . . . . . . . . . . 95DVD problems . . . . . . . . . . . . . 95Intermittent problems . . . . . . . . . . 97Keyboard, mouse, or pointing deviceproblems . . . . . . . . . . . . . . . 97Monitor problems. . . . . . . . . . . . 99Networking problems . . . . . . . . . . 101Option problems . . . . . . . . . . . . 103Performance and lockup problems . . . . . 104Printer problems . . . . . . . . . . . . 107Serial port problems. . . . . . . . . . . 107Software problems . . . . . . . . . . . 107USB problems . . . . . . . . . . . . . 108Diagnostic programs . . . . . . . . . . . . 109Lenovo Solution Center . . . . . . . . . 109Lenovo ThinkVantage Toolbox. . . . . . . 109PC-Doctor for DOS . . . . . . . . . . . 110Chapter11.Getting information, help,and service . . . . . . . . . . . . . 111Information resources . . . . . . . . . . . . 111Lenovo ThinkVantage Tools . . . . . . . . 111ThinkVantage Productivity Center . . . . . 111Lenovo Welcome . . . . . . . . . . . . 111Help and Support. . . . . . . . . . . . 111Safety and Warranty. . . . . . . . . . . 112Lenovo Web site (http://www.lenovo.com) . . 112Lenovo Support Web site. . . . . . . . . 112Help and service . . . . . . . . . . . . . . 112Using the documentation and diagnosticprograms . . . . . . . . . . . . . . . 112Calling for service. . . . . . . . . . . . 113Using other services . . . . . . . . . . 113Purchasing additional services . . . . . . 114iv ThinkCentre User Guide