Lenovo 7052C9U User Manual

Also see for 4513: Hardware Maintenance Manual User guide Hardware Maintenance Manual

Contents

Check with your software manufacturer to see if any updates are available. Many software manufacturersmake updates available from the World Wide Web.Software does not work as expectedSymptom: Software does not work as expected.Actions:• Most software programs have built-in help systems that provide instructions for most tasks. If you arehaving difficulty performing a specific task within a software program, refer to the help system for thatprogram. Help systems are typically accessible from a menu or button in the program, and frequentlyfrom the F1 key.• If you are having difficulty with the Windows operating system or one of its components, refer to theWindows help system. It is accessible from the Windows Start menu.• To determine if problems are caused by newly installed software, verify that:– Your computer has the minimum memory requirements needed to use the software. See theinformation supplied with the software to verify memory requirements. (If you just installed an adapteror memory, you might have a memory-address conflict.)– The software is designed to operate on your computer.– Other software works on your computer.– The software you are using works correctly on another computer.• If you received any error messages while using the software program, see the printed documentationsupplied with the software or the help system for that software for a description of the messages andsolutions to the problem.• Check with your software manufacturer to see if any updates are available. Many software manufacturersmake updates available from the World Wide Web.• If the software program used to work correctly, but does not work correctly now, do the following:– On the Windows Vista operating system, click Start ➙ Control Panel ➙ System and Maintenance ➙System ➙ System Protection ➙ System Restore.– On the Windows 7 operating system, click Start ➙ Control Panel ➙ System and Security ➙ System➙ System Protection ➙ System Restore.• If you are unable to resolve the problem through other methods, uninstall the software program andreinstall it.If these actions do not correct the problem, you might need technical assistance. Contact your softwaremanufacturer or see Chapter 11 “Getting information, help, and service” on page 111 for details.USB problemsSymptom: The USB connectors cannot be accessed.Actions:• Make sure the USB cable is securely connected to the USB connector and to the USB device. If the USBdevice has its own power cord, make sure it is attached to a properly grounded electrical outlet.• If the USB device has its own On/Off switch, make sure it is in the On position.• If the USB device has an Online switch, make sure it is in the Online position.• If the USB device is a printer, make sure paper is loaded correctly.• Make sure any device drivers or other software supplied with the USB device is correctly installed.Refer to the documentation for the USB device.108 ThinkCentre User Guide