Before contacting a Lenovo technical support representative, pleasehave the following information as possible: option name and number,proof of purchase, computer manufacturer, model, serial number andmanual, the exact wording of any error message, description of theproblem, and the hardware and software configuration information foryour system.Your technical support representative might want to walk you throughthe problem while you are at your computer during the call.For a list of Service and Support phone numbers, visithttp://www.lenovo.com/support/phone.A-2 Lenovo USB WebCam Quick Start Guide