Lenovo 3000 C100 Hardware Maintenance Manual

Also see for 3000 C Series: Brochure Hardware Maintenance Manual User manual Service and troubleshooting guide Instrucciones de instalación

Contents

Hardware Maintenance Manual145. Power-on the computer.• Look for displayed error codes• Listen for beep codes• Look for readable instructions or a main menu on the display.If you did not receive the correct response, proceed to step 6.If you do receive the correct response, proceed to step 7.6. Look at the following conditions and follow the instructions:• If you hear beep codes during POST, go to “Beep symptoms”.• If the computer displays a POST error, go to “POST error codes”.• If the computer hangs and no error is displayed, continue at step 7.7. If you cannot continue, replace the last device tested.Problem determination tipsDue to the variety of hardware and software combinations that can beencountered, use the following information to assist you in problemdetermination. If possible, have this information available whenrequesting assistance from Service Support and Engineering functions.Machine type and model•Processor or hard disk upgrades•Failure symptom•– Do diagnostics indicate a failure?– What, when, where, single, or multiple systems?– Is the failure repeatable?– Has this configuration ever worked?– If it has been working, what changes were made prior to it failing?– Is this the original reported failure?Diagnostics version•– Type and version levelHardware configuration•– Print (print screen) configuration currently in use– BIOS levelOperating system software•– Type and version levelNote: To eliminate confusion, identical systems are considered identicalonly if they:1. Are the exact machine type and models2. Have the same BIOS level3. Have the same adapters/attachments in the same locations4. Have the same address jumpers/terminators/cabling5. Have the same software versions and levels6. Have the same configuration options set in the system7. Have the same setup for the operation system control files