12TECHNICAL SUPPORT (FAQ)Problem & Question Possible SolutionPower LED is not on *Verify that the power switch is in the ONposition*Power cord must be connectedNo Plug & Play *Verify that the computer system is Plug &Play compatible*Verify that the video card is Plug & Playcompatible*Verify that the D-15 plug pin of videocable is bent*Make sure the monitor device drivers areinstalledNo picture *Computer power switch must be in theON position*Computer video card must be snuglyseated in its slot*The signal cable must be completelyconnected to the computer*Check the color of the power LEDindicator. If it is orange, then the monitorand the computer system are in power-saving mode. You need to press yourkeyboard or move the mouse toreactivate the system.Picture is fuzzy *Adjust the Contrast and BrightnessControls.Picture bounces or a wave patternis present in the picture*Move electrical devices that might causeelectrical interference.Monitor is stuck in ìPower SavingModeî*Make sure monitorís video cable isproperly connected to the computer.*Inspect monitorís video cable and makesure none of the pins are bent.*Make sure computer is operational byhitting the CAPS LOCK key on thekeyboard while observing the CAPSLOCK LED. The LED should eitherturn ON or OFF after hitting the CAPSLOCK key.Missing one of the primary colors(RED, GREEN, or BLUE)*Inspect the monitorís video cable andmake sure that none of the pins are bent.