Kenmore C970-656633 Use & Care Manual

Contents

Kenmore C970-656633 Use & Care Manual Manual pdf 20 page image

20Before you call Solutions to Common ProblemsPOSSIBLE CAUSE/SOLUTION(1) Poor installation. Place oven rack in center of oven. Place a level on the oven rack.Adjust leveling legs at base of range until the rack is level. When range is level, cooktopmay appear out of alignment if countertop is not level. (2) Weak, unstable floor. Be surefloor is level and can adequately support range. Contact a carpenter to correct sagging orsloping floor. (3) Kitchen cabinet misalignment may make range appear to be unlevel. Besure cabinets are square and have sufficient room for range clearance.(1) Cabinets not square or are built in too tight. Contact a cabinet maker to correct theproblem. (2) Contact builder or installer to make appliance accessible. (3) Carpetinginterferes with range. Provide sufficient space so range can be lifted over carpet.(1) Make sure cord/plug is tightly into outlet. (2) Service wiring is not complete. (3) Poweroutage. Check house lights to be sure. Call your local electric company for service.(1) This oven is equipped with a state of the art electronic oven controller. Among the manyfeatures is a full time oven circuit diagnostics system. The controller constantly monitorsthe internal circuitry as well as several crucial oven circuits to insure they are all operatingcorrectly. If at any time one of these systems fails, the controller will immediately stop thecurrent operation and beep continuously (flashing an error code of “F1, F2, F3”, or “F9” inthe controller display window. (2) Electronic control has detected a fault condition. PressSTOP/CLEAR to clear the display and stop the beeping. Reprogram oven. If fault remains,record fault number. Press STOP/CLEAR and contact authorized servicer.(1) Replace or tighten bulb. See Changing Oven Light in this owner’s Guide for instructions.(1) Reset the breaker located underneath the control panel. (2) If the problem returns,verify if the accessory that you connect uses more than 1800 watts. Verify if theaccessory is defective. (3)If the problem is not resolved, contact an authorized servicer.(1) No power to the appliance. Check steps under “Entire Range or Oven Does NotOperate” in this Before you Call checklist. (2) Incorrect control setting. Make sure the correctcontrol is on for the surface unit to be used. (3) Incorrect control setting. Make sure thecorrect control is on for the surface unit to be used.(1) Lightweight or warped pans used. Use only flat, evenly balanced, medium orheavyweight cookware. Flat pans heat better than warped pans. Cookware materials andweight of the material affect heating. Heavy-and medium- weight pans heat evenly.Because lightweight pans heat unevenly, foods may burn easily.(1) Foods with acids, such as tomatoes, if allowed to stand in/on bowls will causecorrosion. Remove and wash drip bowls as soon as possible after spillover. (2) Normalenvironment. Houses along sea coast are exposed to salt air. Protect bowls as much aspossible from direct exposure to salt air.(1) Bottom surface of cookware extends beyond surface elements and touches cooktopsurface. This can cause high enough temperatures to discolor the drip bowls. DO NOT usecookware of this type. Pan sizes should be matched to the size of the element.Replacement drip bowls may be purchased from your dealer.(1) Coarse particles such as salt or sand between cooktop and utensils can causescratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Smallscratches do not affect cooking and will become less visible with time. (2) Cleaningmaterials not recommended for ceramic-glass cooktop have been used. See “CooktopCleaning - Ceramic Glass Cooktop Models” section under General Cleaning. (3) Cook-ware with rough bottom has been used. Use smooth, flat-bottomed cookware.OCCURRENCERange is not level.Cannot move applianceeasily. Appliance must beaccessible for service.Entire range or oven doesnot operate.Oven control beeps anddisplays an F error code.Oven light does not work.Electrical outlet does notwork.Surface unit does not heat.Surface units too hot or nothot enough.Drip bowls are pitting orrusting.Drip bowls turning color ordistorted out of shape.Scratches or abrasions oncooktop surface.Before you call for service, review this list. It may save you time and expense. The list includes common occurrences thatare not the result of defective workmanship or materials in this appliance. You will be charged for a service call while theappliance is in warranty if the problem is not caused by defective product workmanship or materials.Your new appliance is a carefully engineered product. Many times, what appears to be a reason to call for service requiresnothing more than a simple adjustment you can easily make in your own home or is normal operating characteristic ofappliance under certain conditions.This list is applicable to a variety of models; some of the items will not necessarily apply to your appliance.