20Troubleshooting§6Symptoms Possible causes(s) → Solution(s) ReferenceThe display does notappear when the power isturned ON.The AC adapter is not connected properly.→ Confirm the AC adapter and power cable.Low battery→ Replace the batteries.→ Recharge the batteries.6The battery drains fast. The battery is deteriorated.→ Replace the battery 6Particle count orconcentration is too high.The actual concentration is high or the instrument maymalfunction.→ Attach the provided Zero count filter and confirmthat the reading drops to zero. If the readingremains high, the instrument may malfunction.Please contact Kanomax USA.7Particle count orconcentration is too low.Laser power failure or flow error→ The instrument may malfunction.Please contact Kanomax USA.-The printer does notoperate.Incorrect baud rate setting→ Confirm the printer setting. -Data can not be stored. Saving data function is OFF →Confirm the save setting.The number of recorded data may exceed 10,000.1210The measured value of theparticles maybe higher inWi-Fi remote mode.If Wi-Fi remote connection is used above a metalconductor, the Wi-Fi radio wave may be reflected and affectthe measured result.→ When using Wi-Fi connection above any metalconductor, please use a non - metallic spacer of 3 cm ormore.-