Kamado Joe GasJoe GJ26 Owner's Manual

Contents

Kamado Joe GasJoe GJ26 Owner's Manual Manual pdf 28 page image

25TROUBLESHOOTING GUIDEBefore you call your dealer for service please check the following:• Is there fuel being supplied to the grill?• If using natural gas, is the main shut-off valve open?• If using a liquid propane cylinder, is your propane cylinder empty and haveyou checked that the valve on the propane cylinder is open?If you have checked these items, please review the troubleshootingguide below before calling your dealer.Burner Will Not Light• Make sure that all burner controls are set to “OFF”.• Remove the cooking racks and the flame tamer.• Check to see if gas supply is reaching the burners by attempting tomanually light a burner. WARNING! If burner fails to ignite, wait 5 minutesbefore attempting to ignite the same or other burners.• If the burner will light with a match then the igniter may not befunctioning properly. Please call your authorized Kamado Joe dealer forservice.• If you cannot light a burner with a match you need to recheck your gassupply for leaks and to ensure that you are using the correct fuel supplytype. You also need to make sure that the gas supply is of adequatepressure.• If the burner will not light with a match and you are confident that youare getting gas to the burner then it is likely that you have a clogged orblocked burner. Turn off all gas connections, wait for the gas to dissipateand remove the burner. Check the burner for blockages.Improper Burner Flame• Check burner gas inlet area for blockage• Check orifice hoods for any clogs and clean.• Adjust air shutter, if necessary. See page 16.• Check pressure if flame is too low or too high.• Check gas supply tank (LP) if running low.FlashbackWhen fires occurs in and around the burner tubes, immediately turn off gasat its source and turn the control knob(s) clockwise to the “OFF” position. Waituntil the grill has cooled off and then clean the burners as described as theprevious manual.