– 24 –TroubleshootingIf you are having a problem with your unit, check this list for a possible solution before calling for service.If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person,such as your dealer, for service.SymptomNo sound is heard.Hard to listen to broadcasts because ofnoise.The disc tray does not open or close.The disc does not play.The disc sound is discontinuous.The cassette holder cannot be opened.Impossible to record.Operations are disabled.Unable to operate the unit from the remotecontrol.Cause• Connections are incorrect or loose.• Headphones are connected.• Antennas are disconnected.• The AM loop antenna is too close to theunit.• The FM antenna is not properly extendedand positioned.The AC power cord is not plugged in.The disc is placed upside down.The disc is scratched or dirty.Power supply from the AC power cord hasbeen cut off while the tape was running.Small tabs on the back of the cassette areremoved.The built-in microprocessor maymalfunction due to external electricalinterference.• The path between the remote control andthe remote sensor on the unit is blocked.• The batteries are exhausted.Action• Check all connections and makecorrections. (See pages 6 to 8.)• Disconnect the headphones.• Reconnect the antennas correctly andsecurely.• Change the position and direction of theAM loop antenna.• Extend the FM antenna at the bestposition.Plug the AC power cord.Place the disc with the label side up.Clean or replace the disc. (See page 25.)Turn on the unit.Cover the holes with adhesive tape.Unplug the AC power cord and then plug itback in.• Remove the obstruction.• Replace the batteries.