5410 Technical Information and HelpThere is a problem in PC mode.The signal is out of range (Invalidformat)• Adjust the resolution, horizontal frequency, or vertical frequency.Vertical bar or stripe on background& horizontal noise & incorrectposition• Use Auto configure or adjust clock, phase, or H/V position.Screen colour is unstable or shows asingle colour• Check the signal cable.• Reinstall the PC video card.Smart TV isn't workingCan't access Smart TV• Check you are connected to your router and that the router is switch on andworking.• Your router may be to far away from your TV, move your router closer to your TV.• Try connecting your TV to your router using an ethernet cable.Smart TV is very slow to activate • Your internet speed may be very slow, check your speed with your internet provider.Some of the Apps have disappearedor changed• The Apps on your TV may have been updated or even removed this can happen atany time. Its normal and not a fault of your TV.The DVD function does not work.DVD will not read the disc• Check if the disc is correctly inserted.• Check that the disc is clean.• Check if there is any obvious damage to the disc.• Try to play the disc on another DVD player to check whether it has content.DVD does not have the signal • Check if the TV is in DVD mode.FAQs (Frequently Asked Questions)Why have I lost some / all of mychannels?• It happens sometimes if you have a weak signal. Usually it just means you’ll need tore-tune your TV. Don’t worry, it is easy to do. And once you’ve done it, you shouldget all the Freeview channels available to you. If problems persist you may need toget your aerial checked. Talk to your retailer or contact your local aerial installer.Why do I get ‘blocking’ on my digitalpicture?• In most cases, blocking is caused by a reception problem – either the signal is tooweak or there is some kind of interference. Talk to your retailer or contact your localaerial installer.• Blocking can also be caused by a digital signal that is too strong. If you are stillexperiencing blocking and the signal is strong, consult your local aerial installerfor advice.Can I watch Freeview using aportable set-top aerial?• Some, but only a few, homes may be able to use a set top aerial. However, for amuch better reception, we strongly recommend that you use a rooftop aerial.• If you do not have access to a rooftop aerial – for example, if you rent a flat andthe aerial is the responsibility of your landlord, or if you’re using a second TV inthe bedroom and don’t want the hassle and expense of using extension cables,a set top aerial may be your only option.What type of aerial do I need?• If you are installing a new aerial, we recommend a wideband rooftop aerial ratherthan a loft aerial. Loft aerials generally receive a weaker digital signal and are morelikely to get interference from other electrical devices at home. We suggest youhave an aerial survey done before getting an aerial upgrade.• Talk to your retailer or contact your local aerial installer.LT-32C655_IB.indd 54 17/04/2015 17:36