CHAPTER 7: Troubleshooting96MemoryYou see a “Memory error” message• Run the Memory Diagnostic Tool. Click (Start), typeMemory Diagnostic Tool, then press ENTER. ClickRestart now and check for problems. Your computerrestarts and runs the memory diagnostics.You see a “Not enough memory” error message• Close all programs, then restart your computer.• If you continue to receive this error message, consideradding more memory to your computer.AudioYou are not getting sound from the speakers• Make sure that the volume controls are turned up andnot muted. For more information, see “Adjusting thevolume” on page 31.• If you are using external speakers:• Make sure that the speakers are turned on, and checkthe speaker connections. See your speakers’ userguide for more troubleshooting tips.• Make sure that your computer’s universal audio jacksare configured correctly. For more information, see“Configuring the audio jacks” on page 33.• If you are trying to play an audio disc, see “Optical discs”on page 91.HelpFor more information about troubleshooting memory errors, click Start,then click Help and Support. Type memory error in the Search Help box,then press E NTER.HelpFor more information about sound troubleshooting, click Start, then clickHelp and Support. Type sound troubleshooter in the Search Help box,then press E NTER.
