Gateway Web sitewww.gateway.com3Using SupportThe Support site is divided into seven major areas:■ Product Support■ Documents■ Drivers & Downloads■ Customer Service■ Upgrades■ Tools■ Contact UsProduct SupportClick Support Home, then click computers. To view support documents for yourcomputer, type your serial number in the Serial Number box, then click Submit.Click the arrow button to open the Select Your Computer Product box, then clickcomputer Computers to access product documentation, specifications, andguides for all Gateway computers.DocumentsClick Documents to access user guides and specifications for Gateway products.Drivers & DownloadsClick Drivers & Downloads to get the latest software updates for BIOS and driverupgrades. By entering your serial number you get drivers specific to yourcomputer. Click Browse All Downloads to walk through a step-by-step wizardto locate your drivers.Customer ServiceClick Customer Service to view information about your account and generalinformation about warranties and special offers.UpgradesClick Upgrades to view and purchase upgrades for your computer.ToolsClick Tools to access utilities to help you manage your computer.Contact UsClick Contact Us to access links to customer care with a live technician, includingchat and email. Click Call Us to get a list of Gateway telephone numbers for bothsales and support.