www.gateway.com97SoundYou are not getting sound from the speakers• Make sure that the volume controls are turned up. Formore information, see “Adjusting the volume” onpage 30.• Make sure that mute controls are turned off. For moreinformation, see “Adjusting the volume” on page 30.• If you are using external speakers:• Make sure that the speakers are turned on.• See the speaker setup poster to check your speakerconnections.• Make sure that the universal jacks are configuredcorrectly. For more information, see “Configuring theaudio jacks” on page 32.Recovering your systemYou can solve most computer problems by following theinformation in “Troubleshooting” on page 77 or in the technicalsupport pages at www.gateway.com. Problem solving mayalso involve re-installing some or all of the computer’ssoftware (also called recovering or restoring your system).Gateway provides everything you need to recover your systemunder most conditions.HelpFor more information about sound troubleshooting, click Start, then clickHelp and Support. Type the phrase sound troubleshooter in the SearchHelp box, then press E NTER.CautionTo prepare your computer for additional system recovery options, youshould create a set of software and driver recovery discs as soon as possible. Forinstructions, see “Preparing for software and device driver recovery” on page 99.
