160 Maintaining and Troubleshooting the Gateway ALR 9200 Server• Are all jumper and switch settings on expansion cards andperipheral devices correct? To check these settings, refer to themanufacturer’s documentation that comes with them. If applicable,ensure that there are no conflicts—for example, two expansioncards sharing the same interrupt.• Are all DIMMs installed correctly?• Are all peripheral devices installed correctly?• If the system has a hard disk drive, is it properly formatted orconfigured?• Are all device drivers properly installed?• Are the configuration settings made with the SSU correct?• Is the operating system properly loaded? Refer to the operatingsystem documentation.• Did you press the system power on/off switch on the front panel toturn the server on (power-on light should be lit)?• Are the system power cords properly connected to the system andplugged into a NEMA 5-15R outlet for 100-120 V∼ or a NEMA 6-15R outlet for 200-240 V∼?• Is AC power available at the wall outlet?• If these items are correct but the problem recurs, see “SolvingProblems” on page 159.Running New Application SoftwareProblems that occur when you run new application software are usuallyrelated to the software. Faulty equipment is much less likely, especially ifother software runs correctly.Checklist• Does the system meet the minimum hardware requirements for thesoftware? See the software documentation.• Is the software an authorized copy? If not, get one; unauthorizedcopies often do not work.• If you are running the software from a diskette, is it a good copy?
