77www.gateway.comTroubleshootingSoundYou are not getting sound from the speakers■ Make sure that the speakers are turned on.■ Make sure that the volume controls are turned up. For more information, see“Adjusting the volume” on page 29.■ Make sure that mute controls are turned off. For more information, see “Adjustingthe volume” on page 29.■ If you are using external speakers, see the speaker setup poster to check your speakerconnections.■ Make sure that the universal jacks are configured correctly. For more information,see “Configuring the audio jacks” on page 30.Help andSupportFor more information about sound troubleshooting, click Start, thenclick Help and Support. Type the keyword sound troubleshooterin the Search box , then click the arrow.