75www.gateway.comTroubleshootingPowerYour computer will not turn on■ Make sure that your power cord is connected correctly to your computer.■ If your computer is plugged into a surge protector, make sure that the surgeprotector is connected securely to an electrical outlet, turned on, and workingcorrectly. To test the outlet, plug a working device, such as a lamp, into the outletand turn it on.■ Make sure that the power cord is free from cuts or damage. Replace any damagedcables.PrinterThe printer will not turn on■ Make sure that the printer is online. Many printers have an online/offline buttonthat you may need to press.■ Make sure that the power cable is plugged into an AC power source.The printer is on but will not print■ Check the cable between the printer and your computer. Make sure that it isconnected to the correct port.■ Make sure that the printer is online. Many printers have an online/offline buttonthat you may need to press so the printer can start printing. Press the button toput the printer online.■ Check the cable for bent or broken pins.■ If the printer you want to print to is not the default printer, make sure that youhave selected it in the printer setup.To set a default printer:1 Click Start, then click Control Panel. The Control Panel window opens. If yourControl Panel is in Category View, click Printers and Other Hardware.2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes windowopens.3 Right-click the name of the printer you want to be the default printer, then clickSet as Default Printer.
