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Viewing Diagnostics and MalfunctionsIf the Garmin eLog adapter detects a diagnostic event ormalfunction, an alert and an indicator appear in the app. Adiagnostic and malfunction indicator also appears in the statusbar or near the top of every screen.No diagnostic events or malfunctions are detected.A diagnostic event was detected.A malfunction was detected.Diagnostic events and malfunctions were detected.You can view information about these alerts at any time. Thiscan be useful for correcting errors or adjusting driverinformation.Select the diagnostic or malfunction indicator.The app displays information about the diagnostic or malfunctionalert and provides recommendations for how to correct it.Diagnostic DefinitionsPower Data Diagnostic Event: The adapter did not receivepower, or was not fully functional, for a period of time.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Review all affected driver logs for missing or incorrectdata.Engine Synchronization Data Diagnostic Event: The adapterfailed to synchronize with the vehicle engine computer torecord required engine data for driver logs.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Review all affected driver logs for missing or incorrectdata.Missing Required Data Elements Data Diagnostic Event: TheGarmin eLog system failed to obtain one or more requireddata elements when recording driver logs.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Check the Bluetooth settings on the device running theGarmin eLog app, and verify the device and the adapterare connected.4 Check the GPS settings on the device running the GarmineLog app, and verify the device settings allow locationpositions to be shared with the Garmin eLog app.5 Review all affected driver logs for missing or incorrectdata.Data Transfer Data Diagnostic Event: A failure occurred withthe method for transferring roadside inspection reports.Perform the following actions:1 Check the Bluetooth settings on the device running theGarmin eLog app, and verify the device and the adapterare connected.2 Verify all USB storage devices used to transfer roadsideinspection reports are operating correctly.3 If you have not performed a data backup within theprevious seven days, back up your recorded Garmin eLogdata to a USB storage device.Unidentified Driving Records Data Diagnostic Event: At least30 minutes of unidentified driving was recorded within thecurrent 24 hour period, and over the previous 7 days.• Drivers: Review and claim the unidentified driving time.• Administrator: Review and assign the unidentified drivingtime to the respective drivers.Malfunction DefinitionsPower Compliance Malfunction: The adapter did not receivepower, or was not fully functional, for a period of time. Atleast 30 minutes of driving time may not have been correctlyrecorded across all drivers over the past 24 hours.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Review all affected driver logs for missing or incorrectdata.Engine Synchronization Compliance Malfunction: Theadapter failed to synchronize with the vehicle enginecomputer to record required engine data for driver logs. Atleast 30 minutes of inaccurate data may have been recordedacross all drivers over the past 24 hours.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Review all affected driver logs for missing or incorrectdata.Timing Compliance Malfunction: The Garmin eLog systemfailed to accurately verify the calendar date or time of dayrequired for driver logs.1 Verify the adapter is firmly plugged into the vehiclediagnostic port.2 Check the Bluetooth settings on the device running theGarmin eLog app, and verify the device and the adapterare connected.3 Check the date and time settings on the device runningthe Garmin eLog app.4 Review all affected driver logs for missing or incorrectdata.Positioning Compliance Malfunction: The Garmin eLogsystem failed to acquire valid location positions required fordriver logs. At least 60 minutes of inaccurate data may havebeen recorded across all drivers over the past 24 hours.1 Verify the Garmin eLog app is running and a driver islogged in when driving the vehicle.2 Check the Bluetooth settings on the device running theGarmin eLog app, and verify the device and the adapterare connected.3 Check the GPS settings on the device running the GarmineLog app, and verify the device settings allow locationpositions to be shared with the Garmin eLog app.4 Review all affected driver logs for missing or incorrectdata.Data Recording Compliance Malfunction: The Garmin eLogsystem has reached the maximum storage capacity for driverlogs and cannot store or retrieve more logs.1 Create a RODS report for each driver for record keeping(Exporting and Saving a Record of Duty Status (RODS)Report, page 19).2 Log in as an administrator.3 Back up the system data (Backing Up Data, page 17).4 Remove unneeded files from the storage of the devicerunning the Garmin eLog app.Data Transfer Compliance Malfunction: Multiple failuresoccurred with the method for transferring roadside inspectionreports.Perform the following actions:20 Garmin eLog
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